South Africa

ChildLine South Africa


ChildLine offers a 24 hour toll-free telephonic services for children in distress, prevention programmes, prevention of child abuse through education and empowerment of children, teachers and parents. They provide information, support and assistance to children and their families. Issues dealt with include physical and sexual abuse, substance abuse, behavioural problems, legal advice and trafficking.

Phone number: 08000 55 555


Gender-Based Violence Command Centre (GBVCC)

Gender-Based Violence Command Centre (GBVCC) is a 24-hour call centre dedicated to providing support and counseling to victims and perpetrators of gender-based violence. GBVCC is managed by qualified social workers, who provide support and counseling to victims and perpetrators of gender-based violence. The councilors offer services in all South African languages. Calls are routed to the police, as appropriate and quick as possible.

Phone number: 0800 428 428
USSD ‘Please call me’ facility: *120*7867#
SMS Help to 31531


LifeLine Southern Africa

LifeLine Southern Africa is a 24-hour crisis intervention service. “Emotional First Aid station”. They provide free, confidential telephonic and face to face counseling, rape counseling, trauma counseling, AIDS counseling, and a range of others Counsellors help callers with challenges such as trauma, suicide, and relationship issues. LifeLine also has offices across South Africa. Contact details can be found on the website.

Phone number: 0861-322-322


Medical Male Circumcision (MMC) Service Providers


Medical male circumcision (MMC) is the most hygienic, safest way to be circumcised, and the only way to ensure that you get the full sexual and health benefits. Medical circumcisions are performed at MMC clinics and hospitals in South Africa.

  • To locate a clinic using a mobile phone dial *120*662#. Standard rates apply.

  • For more information or to make a booking, call or send a free ‘Please Call Me’ to: 06 06 33 22 11.

The Call Centre is managed by URC in partnership with Careworks and operates

7am – 8pm Mondays to Fridays AND 8am – 2pm Saturdays

  • To book for a free circumcision or to find out more, send your full name to 30869 and we’ll call you back. It’s free.
  • The list of all government and partner facilities that offer the service is available at

National AIDS helpline

National AIDS helpline offers a 24-hour toll-free telephone counseling, information and referral service for people infected with and affected by HIV. The national AIDS helpline is run by LifeLine. AIDS helpline has a specialised treatment line which is manned by professional nurses. The staff of the treatment line provide quality, accurate and anonymous telephone information, education on antiretroviral (ARV), TB and STI treatment. They also provide relevant specialised medical referrals to individuals affected by and infected with HIV and AIDS in South Africa. Calls made to this helpline are free from a landline and a cell phone. Counselling and information is offered in all South African languages.

Phone number: 0800-012-322


People Opposed to Woman Abuse (POWA)


Gauteng-based organisation offering shelter, counseling and legal support to women in abusive relationships, rape survivors, survivors of incest.

Helpline: 083 765 1235